Governor Gregoire

Governor Gregoire, who by statute presents the WSQA Awards


 

How can WSQA improve my business?

 


WSQA is a not-for-profit organization committed to making Washington State a better place to live, learn and work by helping organizations achieve superior results through the use of the Baldrige Criteria for Performance Excellence. WSQA works with all sectors of organizations including business, healthcare, education, public and non profit.

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WELCOME

WSQA is making Washington a better place to live, learn and work by helping organizations achieve superior results through the use of the Baldrige Criteria for Performance Excellence. To fulfill this mission, WSQA provides opportunities for organizations to submit their applications for the WSQA Award and trains examiners in support of the application review process. WSQA also provides consulting services through our Path to Excellence and Learning Opportunities in a wide array of topics relating to organizational excellence.

Consulting Services       Baldrige Resource Library      Sign Up for the WSQA Mailing List                                    

Announcements

A message from the Board of Directors

Customer Message From The President

                                                       

Award Recipients

MultiCare Health Systems - 2010 Leadership Award Level

Qualis Health - 2009 Leadership Award Level

Division of Child Support - 2009 Achievement Award Level

PAML - 2009 Achievement Award Level

PeaceHealth St. Joseph Medical Center - 2009 Achievement Award Level

Pullman Regional Hospital - 2009 Achievement Award Level

More Information

 

Consulting Services

 

WSQA is offering support to organizations struggling in these challenging economic times. Whether your organization provides social services and is facing tremendous pressures to meet increasing demands or your organization is facing severe budgetary or revenue shortfalls, WSQA can help.

 

Notification of Upcoming Events

Examiner Training Dates

Spring 2012

Dates:  February 10, 2012 and March 1, 2012, 8:30 – 4:30 each day

Location:

Community Building LLC

W 35 Main

Spokane, Washington 99201

Saranc 3rd Floor Conference Room

Participants:  Returning and New Examiners – all examiners participating in the 2011-2012 lite and full examination cycles are required to attend WSQA examiner training (If you have not attended WSQA-sponsored examiner training since Jan 1, 2011, you will need to attend a 2012 training session; additional sessions will be offered in Jun and Oct).  Some exceptions will be considered (i.e. current Baldrige National Examiners, on-site training conducted by WSQA – contact Laura for details). WSQA is following the same guidelines as the Baldrige National Program – examiners are required to attend training every year.

Contact:  Laura.Kinney@multicare.org or laura_kinney@msn.com

NEW, LOWER EXAMINER FEES!!

New Examiner Fee:  Non Member $50        WSQA Member $25

Return Examiner Fee:  Non Member $50           WSQA Member $25

Special Instructions: 

  •  E-mail Laura Kinney to confirm your space – number of participants number is limited to 35. 
  • Bring your completed examiner application with you to class AND email it to Laura (do not sent to WSQA office )
  • Bring a check with you to class OR To pay with a credit card, please send an email to wsqa@wsqa.net or call (253) 277-1142.

Class Design:

Two full day classes with a case study to examine and homework in-between the two sessions; PC with access to internet is required to complete the homework.

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We can keep you informed of upcoming events via occasional brief e-mails:  Sign Up

 


Any WSQA workshop or event cancellations due to inclement weather will be posted here by 6 am the day of the event.