Governor Gregoire

Governor Gregoire, who by statute presents the WSQA Awards


  WELCOME

WSQA is making Washington a better place to live, learn and work by helping organizations achieve superior results through the use of the Baldrige Criteria for Performance Excellence. To fulfill this mission, WSQA provides opportunities for organizations to submit their applications for the WSQA Award and trains examiners in support of the application review process. WSQA also provides consulting services through out Path to Excellence and Learning Opportunities in a wide array of topics relating to organizational excellence.

How can WSQA improve my business?

 


WSQA is a not-for-profit organization committed to making Washington State a better place to live, learn and work by helping organizations achieve superior results through the use of the Baldrige Criteria for Performance Excellence. WSQA works with all sectors of organizations including business, healthcare, education, public and non profit.

For more information,
Contact Us

 

Notification of Upcoming Events

 

Examiner Training Dates

Summer 2012

Dates:  June 7th and June 28th  8:30am – 4:30pm each day

Location: 

Town Square Building #2

621 8th Ave SE

Olympia, WA 98501

Participants:  Returning and New Examiners – all examiners participating in the 2011-2012 lite and full examination cycles are required to attend WSQA examiner training (If you have not attended WSQA-sponsored examiner training since Jan 1, 2011, you will need to attend a 2012 training session; additional sessions will be offered in Jun and Oct).  Some exceptions will be considered (i.e. current Baldrige National Examiners, on-site training conducted by WSQA – contact Laura for details). WSQA is following the same guidelines as the Baldrige National Program – examiners are required to attend training every year.

Contact:  laura_kinney@msn.com

NEW, LOWER EXAMINER FEES!!

New Examiner Fee:  Non Member $50        WSQA Member $25

Return Examiner Fee:  Non Member $50           WSQA Member $25

Special Instructions: 

  • E-mail Laura Kinney to confirm your space – number of participants is limited to 35. 
  • Bring your completed examiner application with you to class AND email it to Laura (do not sent to WSQA office )
  • Send a check to WSQA (address below) or pay with a credit card, please send an email to wsqa@wsqa.net or call (253) 277-1142.

Washington State Quality Award Program
Administrative Office
P.O. Box 5941

Kent, WA 98064-5941

Class Design:

Two full day classes with a case study to examine and homework in-between the two sessions; PC with access to internet is required to complete the homework.

 


WSQA announces upcoming Webinars

Take advantage of special pricing and join us for courses to help you better understand the WSQA system (Introduction to Performance Excellence), along with the basics for completing an application that leads to excellent feedback (Application Excellence).

 

Plus, all courses offered below are webinars and are split into short two-hour modules. This provides maximum flexibility and no travel costs.

 

Pricing: Until July 31, 2012, all four-hour courses are $99.

Send more for less: Bring the team. Send one person from your organization for the regular price and register up to two more people for half price.

 

Course

Dates

Location/

Type

Time

Description

Application Excellence

May 16 and 17 2012 OR

Webinar in two 2-hour modules

 

3-5 pm, each day

 

Learn the basics of completing a WSQA application and leave understanding:

  • How applications are analyzed by examiners
  • Scoring process
  • Key terms
  • Preparation best practices

May 21 and 23, 2012

Introduction to Performance Excellence

June 4 and 6, 2012

OR

Webinar in two 2-hour modules

 

3-5 pm each day

 

Receive an overview of the Baldrige/Washington State Quality Award system and criteria. Become familiar with the criteria purpose, uses, and content. Also, gain a greater understanding of Baldrige core values, concepts, and framework. This workshop is designed for people who have had no previous training about the criteria or who need a quick refresher course.

July 18 and 19, 2012

 

Register today by calling the WSQA office at (253) 277-1142. Have payment method ready when you call. Once you register, you will be sent the Webinar sign-in instructions and a toll-free phone number for audio.

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We can keep you informed of upcoming events via occasional brief e-mails:  Sign Up


Any WSQA workshop or event cancellations due to inclement weather will be posted here by 6 am the day of the event.

Announcements

A message from the Board of Directors

Customer Message From The President

                                                       

Award Recipients

MultiCare Health Systems - 2010 Leadership Award Level

Qualis Health - 2009 Leadership Award Level

Division of Child Support - 2009 Achievement Award Level

PAML - 2009 Achievement Award Level

PeaceHealth St. Joseph Medical Center - 2009 Achievement Award Level

Pullman Regional Hospital - 2009 Achievement Award Level

More Information

 

Consulting Services

 

WSQA is offering support to organizations struggling in these challenging economic times. Whether your organization provides social services and is facing tremendous pressures to meet increasing demands or your organization is facing severe budgetary or revenue shortfalls, WSQA can help.