ABOUT US

Established in 1994 by Senate Bill 6220,the Washington State Quality Award (WSQA) champions the concepts and tools of quality as a strategic approach to excellence. The WSQA is patterned after the Malcolm Baldrige National Quality Award and utilizes this model as the primary standard for performance evaluation and improvement.

The Washington State Quality Awards various levels of recognition to organizations that have implemented and achieved growing levels of performance excellence.

The WSQA is a non-profit, 501c3 organization that operates with few employees and over a hundred volunteers. Our volunteers represent all sectors across the State of Washington, and make up the WSQA Board of Directors, committee members and examiners. This core group of volunteers make it possible for WSQA to be a successful program.

Each year the program office receives applications for the WSQA from organizations who seek feedback and recognition for the efforts they have made in achieving performance excellence. Each individual application is subjected to a thorough and intensive evaluation and scoring process by the Board of Examiners. This process leads to the decision of the organization receiving a site visit, which then results in the decision for award recognition.

Our Mission

Make Washington State a better place to live, learn and work by helping organizations use the Baldrige Criteria for Performance Excellence.

Our Vision

Be recognized as a premier resource for advancing organizational excellence.

Our Values

• Customer-Driven Excellence
• Shared Learning
• Social Responsibility
• Integrity
• Partnership

Our Objectives

• Be a premier organization.
• Have Washington organizations obtain superior results.

Our Goals

• Financial Stability
• Infrastructure Strength
• Growth
• Washington Results

Our Primary Services

Recognition of significant achievement

Encouraging use of performance assessments to identify improvement

opportunities and successes

 

Education and training

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