RESOURCES FOR EXAMINERS
ROI: Examples for Baldrige
Jim Shaw's Scorebook Navigator
RESOURCES ON THE INTERNET
Links to informative Web sites:
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American Society for Quality [ASQ]: Your Quality Resource
A wide ranging collection of Quality resources...for members and non-members.
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ASQ Seattle Section
The American Society for Quality (ASQ), founded in 1946, is the quality source for information on development, promotion and application of quality strategies and techniques.
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ASQ Spokane Section
The American Society for Quality (ASQ), founded in 1946, is the quality source for information on development, promotion and application of quality strategies and techniques.
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American Society for Training & Development [ASTD]
A lot of information on quality resources from the trainer's point of view, the site has an active set of discussion forums. Some resources are available only to members.
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Mass Excellence: Partners in Performance Excellence
The Massachusetts Quality Council's web page recently changed its name. -
National Council for Performance Excellence
The National Council for Performance Excellence has been established to provide tools to measure organizational performance management systems and continuous improvement initiatives according to the Malcolm Baldrige Criteria for Performance Excellence. -
National Institute of Standards and Technology: National Quality Program [NIST]
The home of the Baldrige Awards.
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The Resources Connection
An online site for ordering quality resources -
Vermont Council for Quality
The Vermont Council for Quality was formed as a service company that specializes in marketing organizational assessments, education and training, and awards for excellence, all based on the Malcolm Baldrige National Quality Award criteria.
Frequently updated site with articles and information on a wide range of Quality topics
Progress
2004 Business Criteria
2004 HeathCare Criteria
Getting Started
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