View Agenda

 

View Keynote Speaker Bios and Breakout Summaries

 

WSQA SYMPOSIUM 2008

Wednesday, May 14, 2008

8:30 am – 4:30 pm

Greater Tacoma Convention and Trade Center

1500 Broadway, Tacoma, Washington 98402

Featuring

Cindy Zehnder, Chief of Staff for Governor Christine Gregoire,  presenting this Year’s Awards and

Three National Malcolm Baldrige Recipients

as Keynote Speakers

 
  • City of Coral Springs
  • Sharp HealthCare
  • U.S. Army Armament Research, Development and Engineering Center (ARDEC)

 

Plus a fabulous selection of Breakout Sessions

 

 

Institutionalizing and Benefiting from the Journey to Performane Excellence

  • Donnelle Denery, Chief, Strategic Management and Process Office, U.S. Army Armament Research, Development and Engineering Center

Employing Baldrige Feedback to Drive Performance

  • Daniel L. Gross, Executive Vice President, Hospital Operations, Sharp HealthCare

 

Next Steps in Improving Public Sector Agencies

  • Marcus Glasper, Senior Assistant Director, Administration Services, Department of Revenue
  • David Stillman, Director, Division of Child Support, Department of Social and Health Services
  • Gina Hale, Senior Administrative Law Judge, Office of Administrative Hearings

 Coral Springs: A Focus on Their Journey

  • Mike Levinson, City Manager

Why Real Change Still Eludes Many of Us

  • Brian Willett, Performance Manager, Governor's Budget Office

Preparing Our Schools and Higher Education to Meet the Challenges of the 21st Century Student

  • Dr. Ray Nadolny, Vice President for Institutional Advancement, Lake Washington Technical College
  • Dr. Dennis Carlson, Superintendent, Lynden School District

 
 

 

 

Click here to register online*or call (360) 697-2444

$225 conference registration includes

continental breakfast, lunch, and parking.

Group discount given for those registering 3 or more at the same time.

 

*Special needs registrations should call WSQA directly

after May 7 to ensure needs can be accomodated.